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| Managing upstream and downstream clients, enterprise policies and systems |
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COSCO established client relationship management sector and logistics management sector, carrying management for upstream and downstream clients and enterprises in the shipping and logistics supply chain.
The COSCO Enterprise Culture Compendium gives stipulations for the group’s
public relation activities in the business affairs, i.e. be practical and
realistic, be equal and faithful, win-win cooperation, and abiding by laws.
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Principles of being practical and realistic:
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The company should based on the actual situation, give authentic introduction for the situation of enterprise while conduct propaganda externally, with no random fabrication and exaggeration.
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Principles of equality and faith: |
The company should be equal to clients, organizations and the public, without consideration of size, position and power, providing the same authentic information and equal-quality service.
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Principles of win-win cooperation: |
When conducting public relation activities, the company is supposed not to increase its own benefit at the cost of harming other’s benefit.
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Principles of abiding by the law: |
The company should conduct public relation activities in compliance with the law.
COSCO has established evaluation standards for fuel and lubricant suppliers, stipulating the suppliers should be an enterprise responsible for the society.
The group will establish practical communication and management mechanism according to upstream and downstream clients and sustainable enterprise development risk.
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