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Health and safety of clients |
| COSCO pays great attention to the health and the safety of clients when developing shipping, logistics, ship-building & ship-repairing business. The company evaluates and improves the items on health and safety of clients during the realization of products and services, so as to meet customers' requirements and expectation for products and services at different stages. COSCO takes the health and safety of clients as the first priority of shipping, logistics, ship-building & ship-repairing, so the group is always praised and trusted by clients. In 2006, there were no events that the health and the safety of COSCO's clients were influenced because of COSCO's breach of related regulations on products and services and the self- discipline code of conducts. |
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| ■ Shipping companies establish administrative regulations including the review procedures for cargo transport contacts, shipping route design and control programs. When opening a new route and signing a cargo carrying contract, the responsible departments of the companies will make the all-round understanding and evaluation on such aspects as the universe and the geography of the sea areas and ports along the routes, the technology situation of ships and local requirements of laws and regulations through collecting information or on-site exploration, thus meeting the needs of clients and the relevant requirements for opening the routes. Before transporting the cargos, the responsible heads of companies will check the category, the nature, the quantity and the weight of the cargos as well as the seaworthiness and fitness of ships to ensure the secure transport of cargos. During the transportation and the unloading, the ships execute the health and the safety management for ships, cargos and people according to the related administrative rules and measures provided by the established safety management system, thus ensuring the safety of the cargo transport. |
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| ■ Through the evaluation and the control at three stages of cargo attribute verification, proposal design and services, logistics companies ensure the health and the safety of the clients and effectively meet the clients' logistics transport requirements. The cargo attribute verification aims to accurately master the basic attributes of the cargo to be transported, such as the design drawing, package, size and weight of cargos, as well as master the operation environment factors, which are the analysis on objective factors including roads and weather. |
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| Mastering and analyzing these climate factors in advance is critical to execute and control the transport plans. The proposal design aims to, on the one hand, ensure the feasibility of the transport proposal in technology based on the experts' checking computations and argument on the specific calculation process and arrangement, and on the other hand, every proposal has to pass the review of the regulated procedures after the preparation to ensure the effectiveness; thirdly, it is a must for every proposal to identify the staff structure, commanding and dispatching system, technology calculation and emergent measures to ensure the comprehensiveness. The quality plan is used to control the process of the service provision, aiming to check and approve the results and the quality of the proposal, record the disposal of the on-site emergent accidents the full-process quality supervision. That is to record the whole process of service provision. The description of the problems should be as detailed as possible to provide powerful basic information for the future improvement measures. |
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| ■ Ship-building and ship-repairing companies formulate the regulations including the control program for the market survey and the quality monitoring and testing control programs for ship-repairing engineering. Responsible for the unified planning of ship-repairing and ship alteration engineering market, the business headquarters seeks to ensure the interests of the clients through identifying and deciding the clients' express and potential requirements based on the market survey, competitor analysis and communication with clients (including engineering quality, shipping schedule, expenses and services), related conventions, rules and regulations, the state's compulsory standards for repair and alternation, as well as the comprehensive evaluation by such departments as technology centers, security supervision and corresponding ship yards on such aspects as technology, security, quality, production and human resources involved into the contracts. When implementing the ship-repairing and ship alteration engineering, the business headquarters, the security supervision departments and technology departments and others develop the occupational health and safety management plan, identify and implement the danger source management according to the regulations of quality, occupational health & safety management systems, while conducting the full tracking and monitoring over the engineering based on the labor division to ensure the health and the safety of the ship repairing and the ship alteration engineering. |
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■ Management of COSCO Container Lines on dangerous goods transport
The company further improves the three-level management model for dangerous chemical goods transport on macro, operation and on-site. That means, the general dispatch office of the trade guarantee department is responsible for the operation management, ports and ships responsible for the on-site management model. The company also further improves the Security Management Network on Dangerous Chemical Goods Transport of COSCO Container Lines formulated in 2004, listing the heads of operation and management of dangerous chemical goods in the departments of Chinese ports and the trading zones of the company headquarters into the appointed staff for the network management. The responsibility of the appointed staff is re-arranged. The once-a-month reporting system for the information on dangerous chemical goods enables the responsible departments of the company to timely understand the master the situation and the latest trends of the dangerous chemical goods transport. Meanwhile, the Dangerous Goods Management Information of COSCO Container Lines will be regularly provided for the responsible officials of subsidiaries, appointed staff of the company's management network for dangerous chemical goods transport, and heads of the overseas institutions for dangerous chemical goods transport, so as to inform them the information on the company's dangerous chemical goods transport, forward the latest laws and regulations and popularize the knowledge of the danger of dangerous chemical goods transport and analyze the typical accident cases. In order to fully improve the safety awareness and the professional business knowledge of the staff engaged in operation management of dangerous chemical goods transport, the company has organized several times of training with abundant content in a variety of ways, with the penetration ratio of the training reaching 100%. The company's responsible departments also prepare the catalogue of the restricted dangerous goods. Efforts are made to meet the customers' needs for dangerous goods transport as much as possible under the premise that the requirements of the International Maritime Dangerous Goods Code and the regulations of the countries and regions along the route and that the safety can be guaranteed. In 2006, the company shipped a total of 50746 TEUs of containers for dangerous chemical goods in aggregation, with the accidents and the caused losses down by 30% an 83% respectively compared with 2005. The safety of the company's dangerous chemical goods transport remains stable on a whole. |
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■ Safety management of COSCO Guangzhou
Shipping companies all established the safety management systems that conforms to the international conventions and rules and Chinese laws and regulations COSCO Guangzhou organizes the evaluation for its shipping companies and off-shore enterprises on their safety management work once or twice a year, in order to identity risks, control danger sources and evaluate the completion of the safe management targets. In 2006, four shipping companies and 5 off-shore enterprises were rated as advanced units of safe production, and three departments and offices were rated as advanced teams of safe production. Timely safety notices will be given for extreme weather, material safety accidents or special situations to prevent accidents. On-site supervision and investigation are conducted fro ships and off-shore enterprises according to seasonable characteristics to understand the safe production situation, guide the safety work and discover problems and order rectification within the required period. The emergency rehearsal by both ships and off-shore enterprises is held every year according to regulations to improve the capability of commanding and disposing of the accidents.
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